Doing it Better

I read some statistics from Sprout Social, that companies are waiting 10 - 15 hours to reply to fans and followers on Social Media.   I find that appalling.  You don't let the phone ring more than three rings.  You answer emails and voicemails in two hours, or at least…

What a Bargain! Such a Deal!

I just read a report on deal seekers.  Lots of statistics on who looks for deals, where they look for deals, how they redeem them.  Most people will look at that data and make better coupons or discounts.  I will share the statistics with you so that you have them,…

Can It Be That Simple?

I put up a post today on Facebook and Google + .  The post was a tip on how to make your social media profile / pages thrive.   The idea was simple.  Instead of posting sales messages or push marketing, treat your social media pages like the phone or…